FAQ
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Order steps

Step 1: Log into Zarmark and look for wanted items.

   

*Please enter the original web page URL of the item. Google translated URL will not be recognized.

Step 2: Add wanted items to cart.

Note:

●     If some information cannot be retrieved, please enter them manually.

●     Please enter additional information about the item (color, size, etc) in “comments.”

      ●     If the picture does not show up, do not worry, it will not affect the purchase.


Step 3: Pay for the selected items.

Go to “my shopping cart”, select the items you want to pay. In this interface, you will know the 

total amount of your items and account balance.

Note:

●     Click “Delete” to cancel this order before you pay.

●     Click “Select All” to select all the orders you want to pay for.

●     Click “Delete the Selected” to cancel the order you have selected.

●     Click “Add to my favorite” to add this order to your list of favorite items.

·        Step 4: check your order status changes

a) Processing

We are buying your items from taobao seller

b) Arrived

you items has arrived our warehouse

 

C)out of  stock

You items has out of stock

 

Step 5: Select the items you would like to ship together in one parcel, and click “Submit delivery.”

Submitting delivery

1.   Go to “My Order” and select the items you want to send in one parcel

Note: If you are a NEW USER, please click “Address Records” fill out the information shown below, 
and click “sumbit” 

2. Once we have your address, choose the Delivery Method.

3Once you have chosen the delivery method you are ready for payment.

Note:

●     If you have special requests for your parcel, please leave messages in the “Remark” section.

●     If your account does not have enough balance when you click "pay", please click "add money" to increase your balance.

Step 6: go to the menu and click “My Parcels” to check the parcel details.


Step7: Waiting to sign for your package

In the process, if you have any questions pls contact customer service.


    New user Registration and setting
    Order guide
    Brief introduction about zarmark
    Customer introduction
    Payment$charge Payment
    How to pay?
    How to refund
    Payment received
    Customer service Contact us
    Complaint and claim
    Refund policy
    Customers’ questions
    Shopping Guide Order steps
    purchasing
    Size Conversion Charts
    Safety purchasing
    Second payment
    Order tracking
    Transportation Duties
    Safe shipping method
    Unusual situations
    Parcel tracking
    Tools Size Conversion Charts
    Exchange rate
    Weight estimation
    Hot Taobao Sellers
    Zarmark.com an international of the largest online store of China Taobao English version. The store features more than 700 million products manufactured in China, Korea, Japan and other countries, which can be bought in retail and wholesale. Goods are delivered worldwide.we are best taobao agent.With taobao agent Zarmark you'll be able to buy clothes, shoes, accessories, electronics, sports and more from Chinese suppliers.Benefits of buying from Zarmark.com: Paypal Payment Methods, Competitive Pricing, Quality Assurance, Wide Product Range, World-Class Customer Service, Fast International Shipping All in all,we are worthy of your trust taobao agent.
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