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Customer introduction

Fees

Domestic shipping fee: If you buy multiple items from the same seller, you will save much on domestic shipping.

we will charge you 13 CNY shipping fee usual, also if buy from one seller we just receive 13CNYshipping fee if the shipping fee over 13 CNY we will contact you about this and need you pay in the second payment (pay for the international shipping fee)

Freight charges

Exchange Rate

Based on the exchange rate announced by the Bank of China, Our exchange rate currently: 1CNY=0.17USD

Note: our exchange rate changed via the current exchange rate, for the exactly ones please contact us.



  Member Ship

Zarmark Taobao Agent Membership system:

You’re the VIP!

Enjoy the 5% service fee!

Check zarmark’s new membership system  Go--->

Zarmark Taobao Agent has built its own Membership system as follow, come and join us to become Zarmark’s VIP now!

 

Ordinary Member

   Conditions: New registers on Zarmark from 07/15/2013 will become our Ordinary Members.

 

   Treatment:

       1. Enjoy the 10% service fee on Zarmark Taobao Agent.

       2. Enjoy the special Recommended Taobao Products in commodity of our webpage.

       3. Enjoy the Taobao Daily Special offer news from Zarmark.

       4. Enjoy the feedback discount

 

Bronze VIP Member (VIP 1)

Conditions:

1.      You will be our Bronze VIP Members automatically once your total consume amount is over or equal to 1000 USD and less than 5000 per year.

2.      Customers who registered on Zarmark.com before 07/15/2013 will become our Bronze VIP Member automatically.

   

   Treatment:

       1. Enjoy the 8% service fee on Zarmark Taobao Agent.

       2. Enjoy the special Recommended Taobao Products in commodity of our webpage.

       3. Enjoy the Taobao Daily Special offer news from Zarmark.

       4. Enjoy the feedback discount

 

Silver VIP Member (VIP 2)

    Conditions:

1.      You will be our Silver VIP Members automatically once your total consume amount is over or equal to 5000 USD and less than 10000 USD per year.

2.      If you do some reviews for Zarmark talking about how the real shopping experience is in Zarmark, you will have the Chance to join our Silver VIP Member.

 

      Treatment:

       1. Enjoy the 6% service fee on Zarmark Taobao Agent.

       2. Enjoy the Cash Rebate if you can promote Zarmark Taobao Agent.

       3. Enjoy the free give away gift.

       4. Enjoy the feedback discount

 

Golden VIP Member (VIP 3)

   Conditions:

   1.  You will be our Golden VIP Members automatically once your total consume amount is over or equal to 10000 USD per year.

   2.  If you do some reviews for Zarmark talking about how the real shopping experience is in Zarmark (Blog Post/comment/forum post/comment/videos/Shares). And have a very good effect, you will have the Chance to join our Golden VIP Member and get our free gift. (Please contact with**** for confirm.)

 

          

      Treatment:

       1. Enjoy the 5% service fee on Zarmark Taobao Agent.

       2. Enjoy the Cash Rebate if you can promote Zarmark Taobao Agent.

       3. Enjoy the free give away gift.

       4. Enjoy the feedback discount and Priority Service

 

Golden VIP Member (VIP 4)

   Conditions:

   1.  You will be our Golden VIP Members once your total consume amount is over than or equal to 10000 USD and less than 50000 USD per year.

   2.  If you are the beloved persons on the internet and promote our website with your positive comment on our service or give good ideas for us to upgrade our service quality. You will be the Golden VIP. (Please contact with**** for confirm.)

          

      Treatment:

       1. Enjoy the 4% service fee on Zarmark Taobao Agent.

       2. Enjoy the Cash Rebate if you can promote Zarmark Taobao Agent.

       3. Enjoy the free give away gift.

       4. Enjoy the feedback discount and Priority Service

 

 

    Time:

Arrival of goods to zarmark: Usually takes 3-5 working days after we purchased.

Shipping date: After you submitted delivery and paid for it. Usually we ship in the morning. If you need ship on the same day please pay at once.

International delivery time: Normally, EMS takes 6 to 10 working days, Air parcel and registered airmail 15-35 days.

Tracking timeneed wait about 3 to 4 working days after we ship out the parcel can ship out

NOTE:

a)       We won’t receive ocean delivery, if you want us to delivery by ocean please find the shipping company by yourself and contact us.

b)       The limited weight of small parcel is 2kg, big parcel is 20kg.

c)       The limited length of items is 1.1meter for big parcel.

d)       If there are fake brand we can’t go via DHL.

e)       Liquid, gas, knife and the battery which contain liquid not permitted to ship. The other battery such as mobile phone battery, computer battery and others like this can be shipped by small parcel, and can’t be shipped by big parcel.

f)        The others requirements decided as the current rules about customs.

 

New user Registration and setting
Order guide
Brief introduction about zarmark
Customer introduction
Payment$charge Payment
How to pay?
How to refund
Payment received
Customer service Contact us
Complaint and claim
Refund policy
Customers’ questions
Shopping Guide Order steps
purchasing
Size Conversion Charts
Safety purchasing
Second payment
Order tracking
Transportation Duties
Safe shipping method
Unusual situations
Parcel tracking
Tools Size Conversion Charts
Exchange rate
Weight estimation
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Zarmark.com an international of the largest online store of China Taobao English version. The store features more than 700 million products manufactured in China, Korea, Japan and other countries, which can be bought in retail and wholesale. Goods are delivered worldwide.we are best taobao agent.With taobao agent Zarmark you'll be able to buy clothes, shoes, accessories, electronics, sports and more from Chinese suppliers.Benefits of buying from Zarmark.com: Paypal Payment Methods, Competitive Pricing, Quality Assurance, Wide Product Range, World-Class Customer Service, Fast International Shipping All in all,we are worthy of your trust taobao agent.
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